How it works
From signed up to running, in one afternoon.
Four steps. The first three happen on your first day. The fourth keeps you in control forever.
0:00
Connect Shopify
0:01–4:00
Team studies your store
Day 1
They start working
Always
You approve big actions
01Connect
One auth flow. Read-only by default.
Sign in with Shopify. Approve the scopes. Sonoma reads your products, orders, and customers. Nothing else, until you say so.
Sonoma is requesting access to your store.
Sonoma will be able to read the data below. Read-only by default. You can grant more later if you want them to take action on Shopify directly.
- Read products
- Read orders
- Read customers
- Read shop analytics
- Write products (later, your choice)
- Write inventory (later, your choice)
02Study
Your team learns your brand. Then you correct them.
In the first 4 hours, your team reads your site, social, past campaigns, and customer reviews. Here's a snapshot of what they pick up.
Brand voice
WarmHonestSlightly dry humorNever corporateWhat customers describe you as
Linen-firstQuiet luxuryMade to lastMade-in-LAWhat's working on social
Carousels > reelsMornings > eveningsFounder-pov postsChannels not running
Email flows · 4 missingInfluencer · 0 outreach
03Work
Day 1: five employees, all already moving.
No tool to open. No workflow to set up. They start the work the moment your store connects.
Mila
Content
Drafted 7 posts for next week
IG + TikTok · awaiting your ✓
Luca
Ads
Audited Meta · flagged 2 fatigued creatives
ROAS slipping since day 96
Aria
Email
Proposed 4 missing flows
Cart · browse · win-back · post-purchase
Nova
Influencer
Shortlisted 5 creators in your niche
Audience match >70% · DMs drafted
Max
Growth
First weekly dashboard ready
CAC $31 · AOV $84 · LTV $112
04Approve
Three levels. You stay in control of all three.
Sonoma doesn't move money or speak publicly without your sign-off. Set the rules at onboarding. Change them anytime.
Level 1
They just do it.
Analysis, drafting, monitoring, reporting. No money moves. No public posts.
Example
Mila drafted 7 captions for next week.
Level 2
They tell you, then do it.
Posting content you've already approved. Pausing an underperforming ad. They notify, you can override.
Example
Luca paused 'Sunset hero' (ROAS 1.1 for 96h).
Level 3
They wait for your green light.
Anything that costs money or speaks publicly. Send a campaign. Increase ad spend. Ship a creator deal.
Example
Aria drafted a Black Friday email · awaiting your ✓.
You're not handing over your business. You're hiring people who know to ask before they act.
Ready to start
Ready to meet your team?
Pick a plan. Connect Shopify. Your team gets to work.